Capabilities
Not features. Outcomes.
Every capability in FreightSurf is designed around a specific operational result for freight brokers — speed, trust, visibility, and control.
Inbox Intelligence
Real-time monitoring of your Gmail inbox for carrier emails. FreightSurf identifies carrier communications automatically and begins processing them the moment they arrive.
How brokers use this:
A carrier sends an availability email at 7 AM. FreightSurf detects it, classifies it, and surfaces it before your team starts their day.
Carrier Response Parsing
AI-powered natural language processing extracts structured data from unstructured carrier emails — equipment type, lanes, rates, availability, and contact information.
How brokers use this:
An email reading 'Flatbed available Phoenix to Dallas $2800 ready Monday' becomes a structured carrier offer record instantly.
MC Number Extraction
Automatically identifies and extracts MC numbers from carrier email signatures, body text, and attachments for instant verification.
How brokers use this:
No more manually copying MC numbers from emails into FMCSA lookup tools.
FMCSA Carrier Verification
Every extracted MC number triggers an automatic FMCSA database lookup. Authority status, safety ratings, and insurance information are retrieved and displayed instantly.
How brokers use this:
Before you even open a carrier email, their FMCSA status is already verified and displayed.
Trust Scoring
FreightSurf calculates a composite trust signal for each carrier based on FMCSA data, operating history, safety ratings, and email communication patterns.
How brokers use this:
Quickly identify high-trust carriers vs. unknown carriers before committing to a load.
Load Matching Engine
The AI load matching engine compares carrier offers against your active load board in real time, scoring compatibility based on equipment, lane, rate, and timing.
How brokers use this:
A carrier offers a dry van from Chicago. FreightSurf instantly surfaces your Chicago-origin active loads ranked by match quality.
Active Load Tracking
Maintain a live view of all active loads in your brokerage. FreightSurf uses this data as the foundation for real-time carrier matching.
How brokers use this:
Your active load board is always current, enabling accurate matching against incoming carrier offers.
Carrier Profiles
Persistent carrier profiles are built automatically from email history, FMCSA data, and interaction records — creating a growing carrier intelligence database.
How brokers use this:
Every carrier you've ever communicated with has a complete profile with history, trust score, and contact details.
Negotiation Assistant
AI-assisted negotiation workflows help brokers draft responses, suggest counter-offers based on market rates, and track negotiation progress across threads.
How brokers use this:
The AI suggests a counter-offer based on current market rates and the carrier's historical acceptance patterns.
System Activity Monitoring
A real-time activity feed shows every action FreightSurf takes — emails processed, carriers verified, matches found, and alerts triggered.
How brokers use this:
Full transparency into what FreightSurf is doing at all times, with a complete audit trail.
Email Thread Reconstruction
FreightSurf reconstructs complete carrier email threads, linking related messages and building a coherent conversation history for each carrier relationship.
How brokers use this:
See the full history of your communication with any carrier in a single, organized view.
Carrier Recommendation Engine
Based on load requirements, historical performance, and current availability, FreightSurf proactively recommends the best carriers for each load.
How brokers use this:
For every new load, FreightSurf surfaces the top 5 recommended carriers from your inbox history.
Rate Intelligence
FreightSurf tracks carrier rate offers over time, building a rate intelligence layer that helps brokers understand market pricing and negotiate more effectively.
How brokers use this:
Know whether a carrier's offered rate is above or below market before you respond.
See all features in action.
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