How It Works
From carrier email to confident decision — in 7 steps.
FreightSurf automates the entire carrier intelligence workflow — from inbox monitoring to verified, ranked, and actionable load coverage decisions.
Connect Gmail or Outlook
Connect your Gmail or Outlook mailbox through Nylas, FreightSurf's email connectivity provider. You authorize access through your provider's own OAuth flow — FreightSurf never sees or stores your password. Setup takes under two minutes.
- Gmail or Outlook via Nylas
- Provider OAuth — no password stored
- Replies only sent with your authorization
- Instant activation
FreightSurf reads inbound carrier emails
Once connected, FreightSurf monitors your inbox in real time. Every incoming email is analyzed to determine if it's a carrier communication — processing begins immediately.
- Real-time inbox monitoring
- Carrier email classification
- Thread detection and grouping
- Priority signal detection
Extracts lanes, equipment, MC numbers
The AI engine reads each carrier email and extracts structured data: equipment type, available lanes, offered rates, MC numbers, availability windows, and contact information.
- Equipment type extraction
- Lane and origin/destination parsing
- MC number identification
- Rate and availability detection
Raw Email
Structured Data
Checks carrier information against FMCSA data
Every extracted MC number triggers an automatic FMCSA database lookup. Authority status, safety ratings, insurance, and operating history are retrieved instantly.
- Instant FMCSA lookup
- Authority status check
- Insurance and safety check
- Operating history review
FMCSA MATCH — M&L Trucking Co.
FMCSA record found in 0.4s
Applies risk scoring engine
FreightSurf's risk engine analyzes every carrier for risk signals — MC name mismatches, inactive authority, multiple email domains — before you ever call. These are decision-support signals, not a fraud determination.
- Risk score calculation
- Risk signal detection
- MC information mismatch flagging
- Suspicious pattern recognition
Matches and ranks carriers to loads
Verified, scored carriers are matched against your active loads and ranked by proximity, lane history, equipment match, and risk score. Top 5 surfaced instantly.
- Active load comparison
- Multi-factor ranking algorithm
- Lane and equipment compatibility
- Risk-adjusted scoring
CHI → DAL
Flatbed · Due Mon
PHX → ATL
Dry Van · Due Tue
Broker takes action with confidence
You see a ranked list of FMCSA-checked, scored carriers for every load — plus the option to reply directly from FreightSurf. You know who to call first, their risk profile, and why they're ranked, before you pick up the phone.
- Ranked carrier list per load
- Risk profile visibility
- Reply directly from FreightSurf
- Every interaction builds carrier history
See It Live
Ready to see it work on your inbox?
Connect Gmail or Outlook in under 2 minutes. FreightSurf starts processing carrier emails immediately — no configuration required.
No credit card required · Cancel anytime