How It Works

From carrier email to confident decision — in 7 steps.

FreightSurf automates the entire carrier intelligence workflow — from inbox monitoring to verified, ranked, and actionable load coverage decisions.

01

Connect Gmail

Connect your Gmail inbox to FreightSurf with a single OAuth click. FreightSurf requests read-only access — your emails are never modified, sent, or deleted. Setup takes under two minutes.

  • One-click OAuth connection
  • Read-only Gmail access
  • No email modification or sending
  • Instant activation
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02

FreightSurf reads inbound carrier emails

Once connected, FreightSurf monitors your inbox in real time. Every incoming email is analyzed to determine if it's a carrier communication — and if so, processing begins immediately.

  • Real-time inbox monitoring
  • Carrier email classification
  • Thread detection and grouping
  • Priority signal detection
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03

Extracts lanes, equipment, MC numbers

The AI engine reads each carrier email and extracts structured data: equipment type, available lanes, offered rates, MC numbers, availability windows, and contact information — automatically.

  • Equipment type extraction
  • Lane and origin/destination parsing
  • MC number identification
  • Rate and availability detection
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04

Verifies carrier against FMCSA data

Every extracted MC number triggers an automatic FMCSA database lookup. Authority status, safety ratings, insurance, and operating history are retrieved and a verification signal is calculated instantly.

  • Instant FMCSA lookup
  • Authority status verification
  • Insurance and safety check
  • Identity confirmation
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05

Applies risk scoring engine

FreightSurf's risk scoring engine analyzes every carrier for fraud signals — MC name mismatches, inactive authority, multiple email domains, and suspicious behavioral patterns — before you ever call.

  • Risk score calculation
  • Fraud signal detection
  • MC identity mismatch flagging
  • Suspicious pattern recognition
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06

Matches and ranks carriers to loads

Verified, scored carriers are matched against your active loads and ranked by proximity, lane history, equipment match, activity recency, and risk score. Top 5 carriers surfaced instantly.

  • Active load comparison
  • Multi-factor ranking algorithm
  • Lane and equipment compatibility
  • Risk-adjusted scoring
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07

Broker takes action with confidence

You see a ranked list of verified, scored carriers for every load. You know who to call first, why they're ranked #1, and what their risk profile looks like — before you pick up the phone.

  • Ranked carrier list per load
  • Risk profile visibility
  • One-click action workflow
  • Full audit trail
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Ready to see it work on your inbox?

Connect your Gmail in under 2 minutes. FreightSurf starts processing carrier emails immediately — no configuration required.